Privacy Policy

a) Purpose of collecting customer informations: : ​

BEAN Bakery (a trademark of "The Bean Family Household Business" hereinafter referred to as "We"/"Our"/Us) does not sell, share or trade collected customer personally information to any other third party.

Personal information collected will only be used internally for the purpose of supporting your purchasing experience at The Beanus' website (hereinafter referred to as "Websites"). When you contact us to register for services or buy products, personal information that we collects including:

  • Firstname and Lastname
  • Address
  • Phone number
  • Email

In addition to personal information is information about products:

  • Product name
  • Product quantity
  • Delivery time

Collected personal information will only be used internally by us and for one or all of the following purposes:

  • Customer support.
  • Provide information related to our products and services.
  • Process orders and provide services and informations as your request.
  • We may send you information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications.
  • In addition, we will use the information you provided to assist your account managing; confirm and execute financial transactions related to your online payments.

For the customer personally information, we only delete as your request. You can send email to us for requesting to delete your personal information . Our email: [email protected].

Subjects who have access to customer's personal information can be one of the following cases:

  • THE BEAN FAMILY HOUSEHOLD BUSINESS
  • The partners have signed a contract to perform a part of the service for THE BEAN FAMILY HOUSEHOLD. These partners will receive information according to the contractual agreement (maybe part or all of the information depending on the terms of the contract) to assist users in using the services or products provided by the partners and/or with Us . Securing your personal information when using these products and services will comply with our "Privacy Policy" and our partners'.
  • For products and services use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
  • THE BEAN FAMILY HOUSEHOLD BUSINESS
  • Address: 1236/8/7D Le Van Luong st, Phuoc Kien ward, Nha Be Communce, Ho Chi Minh city, Vietnam
  • Phone number: 0369.168.079
  • Website: beanbakery.vn
  • Email: [email protected]
  • We do not collect customer information through the Website, personal information of customers is collected via email contact to order products and services sent to our mailbox: [email protected] or [email protected] or contact phone number to order products call back 0369.168.079.

  • You can contact the above email address and phone number to request us correct your personal data or request to activate your account using the "Customer Portal" provided by us. 

  • The "Customer portal" provided by us allows customers to have full control over and correct their personal data.

The protection of your personal information is very important, you are assured that the information provided to us will be kept confidential and we are committed not to share, sell or rent your personal information. you to any other person. We are commited only use your information in the following cases:

  • Improve service quality for customers
  • Settlement of disputes and complaints
  • When required by law enforcement

We understand that your rights in the protection of personal information are also our responsibility, so in any case, you have any questions or comments related to our privacy policy and regarding personal information being used for the wrong purpose or within the notified scope, please contact via the phone number: 0369.168.079 or email: [email protected].